MCC Thrift Ontario – Online Purchase Policy

We make a point of selecting quality products for our online shop that are in great condition. 

We aim to be transparent with our product photos and descriptions, making a point to mention any flaws that may be present on the product.  

As such, our products will be sold AS IS

PICK-UP POLICY:

  • Upon pick-up of your product(s), please have your sales receipt available. 
  • If there is a line-up, proceed to the front of the line and inform the employee at the door you are there to pick-up your online purchase
  • You will be granted next entry into the shop

From the time of purchase, you will have 14 days to pick-up your product(s) from our shop.  

If, after 14 days, the product(s) has not been picked-up:

  • An automatic refund will be given in the form of reimbursement to the original form of payment
  • The product(s) will either be placed back onto our online shop or our retail floor.  

REFUND POLICY: 

If, at the time of pick-up, you are unhappy with your product:

  • A refund will be given in the form of an MCC Thrift Shop Gift Card – valid at any of our 7 Ontario Thrift shops.  (Gift cards currently not accepted online)
  • Once the product has left the shop, we will not offer a refund, nor returns/exchanges

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